Frequently Asked Questions (FAQ's)
- What is the material used for the wooden world map?
- Our world maps are crafted from high-quality wood, ensuring durability and a premium aesthetic.
- How can I customize the map with my photos?
- Each country on the map features a cutout where you can insert a personal photo. We provide guidelines and templates for cutting your photos to fit even the smallest countries.
- What are the dimensions of the map?
- We offer the map in several sizes to accommodate different wall spaces. Sizes range from small (24x36 inches) to large (48x72 inches).
- Can I order a map with specific countries highlighted?
- Yes, we can customize maps to highlight specific countries or regions in different colors or finishes based on your preferences.
- What type of finish options are available?
- Our maps come in a variety of finishes including natural wood, black stain, and white wash. Custom finishes are also available upon request.
- How is the map mounted on the wall?
- Each map comes ready to hang with a reliable mounting system designed for easy installation.
- What is the lead time for an order?
- The typical lead time is 3-4 weeks from order to shipment. This may vary based on order volume and customization details.
- How do I care for and maintain my wooden world map?
- Dust the map with a soft, dry cloth. Avoid using water or cleaning solvents that could damage the wood.
- Do you ship internationally?
- Yes, we ship worldwide. Shipping costs vary based on destination and will be calculated at checkout.
- What is your return policy?
- We accept returns within 30 days of delivery for undamaged products. Customized items may be subject to a restocking fee.
- How can I contact customer service for further questions?
- You can reach our customer service team via email at [support@yourbusiness.com] or call us at [Your Business Phone Number] during business hours.